4. It’s well worth the extra effort to gain Gen Z loyalty and understand their purchase drivers because this group is the future of food service, notes Grebitus. “Forty-seven percent of Generation Zs share in the decision on where to eat out with their family. They currently hold veto-vote power within the family and are entering their formative years where the palates mature and become more varied.” Orr agrees: What’s more, they influence the dining choices of their families profoundly, says Orr. “Even at
November 24, 2015